Last updated: [04-04-2026]
1. Overview
At Airo Software, we strive to provide high-quality digital products and services. Please read our refund policy carefully before making a purchase.
2. Digital Products & Services
Due to the nature of digital products and software, all sales are generally final and non-refundable once access has been granted.
3. Exceptions
We may issue a refund in the following cases:
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You were charged multiple times for the same product
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The service is not delivered as described
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You experience a critical technical issue that we are unable to resolve
All refund requests are reviewed on a case-by-case basis.
4. Subscription Services
For subscription-based products:
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You may cancel your subscription at any time
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Cancellation will stop future billing
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No refunds are provided for partial billing periods
5. Refund Request Process
To request a refund, please contact us within 7 days of purchase with the following information:
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Your full name
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Email used for the purchase
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Order details
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Reason for the request
Send your request to: support@airo-software.com
6. Processing Time
If approved, refunds will be processed within 5–10 business days to the original payment method.
7. Abuse of Policy
We reserve the right to refuse refunds in cases of abuse, fraud, or misuse of our services.
8. Contact
If you have any questions regarding this policy, please contact us at:
📧 support@airo-software.com